Privacy Policy

1. Who We Are

Serving You Real Estate Group ("we," "us," or "our") is a real estate team licensed under CENTURY 21® – A Better Service Realty, serving Southern California. This Privacy Policy explains how we collect, use, and protect information you provide when contacting us or using our website at www.servingyourealestategroup.com.

2. Information We Collect

We may collect the following personal information when you contact us or submit an inquiry:

• Full name
• Phone number (mobile and/or landline)
• Email address
• Information about your real estate interests (buying, selling, general inquiry)
• Any additional details you voluntarily provide in a message

We also collect standard website analytics data (pages visited, device type, browser) through cookies and third-party analytics tools. This data does not personally identify you.

3. How We Use Your Information

We use the information we collect to:

• Respond to your real estate inquiries and provide requested services
• Send you updates about listings, market information, and our services via email or SMS
• Follow up on active transactions or referrals
• Comply with applicable real estate licensing requirements
• Improve our website and marketing communications

4. SMS / Text Message Communications

By providing your phone number, you consent to receive SMS messages from Serving YOU Real Estate Group. Message and data rates may apply. Reply STOP to unsubscribe.

SMS messages may include property updates, appointment reminders, and marketing communications related to our real estate services. Message frequency will vary. To opt out at any time, reply STOP to any SMS message. To request help, reply HELP or contact us directly at 562-414-5613.

We do not sell or share your phone number with third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

• Transaction partners: escrow companies, title companies, lenders, and inspectors involved in your transaction, only as needed to complete the transaction.
• Service providers: CRM and marketing platforms that help us operate our business, bound by confidentiality agreements.
• Legal obligations: when required by law, court order, or regulatory authority.

6. Data Retention

We retain personal information for as long as necessary to provide services and comply with applicable legal, tax, and real estate licensing requirements. You may request deletion of your information at any time (subject to legal retention obligations) by contacting us at the address below.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal limitations)
• Opt out of SMS communications by replying STOP
• Opt out of email communications by clicking "unsubscribe" in any email

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at the information below.

8. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions, data requests, or to opt out of communications: